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Hospitality & Hotels

Digitalization in Hospitality & Hotels

Full houses but paperwork chaos in the back office — with the right PMS, channel manager and digital processes you get more out of every guest.

How we digitalize your hotel or restaurant

From online booking to digital menus — practical solutions for hospitality

Property Management System (PMS)

Central hotel management system for room management, check-in/check-out, billing and housekeeping — all in one solution, DEHOGA-compliant.

Channel Manager & OTA Integration

Real-time availability sync across Booking.com, Expedia, Airbnb and your own booking system. No double bookings, maximum occupancy.

Digital Check-in & Self-Service

Contactless online check-in, digital room keys and self-service terminals — for faster operations and higher guest satisfaction.

Online Review Management

Automatic review requests after stays, central dashboard for Google, TripAdvisor and Booking — for consistently high star ratings.

Digital Menu & Ordering System

QR code menus, digital table ordering and kitchen management system — fewer trips for staff, faster table turnover.

Digital POS & Fiscal Compliance

Cash register systems with technical security device (TSE) per fiscal regulations — with automatic daily report documentation.

Step 1

Current State Analysis

Assessment of all current processes — from booking intake through the kitchen to billing. Where are you losing time and money daily?

Step 2

System Selection

Recommendation of suitable PMS, channel manager and POS solutions — tailored to your business size, budget and existing systems.

Step 3

Implementation & Training

System setup, data migration and staff training — so your team works confidently with new tools from day one.

Step 4

Optimization & Support

Ongoing analysis of occupancy, reviews and processes — continuous adjustment for maximum operational success.

From

Starting mid three-figure range

per month · flexible terms

All prices →

Verified quality. GDPR-compliant. Made in Germany.

  • ISO 9001:2015 certifiedISO9001ISO 9001
  • Made in GermanyMade in Germany
  • GDPR-compliantGDPR-compliant
  • Hosting in Germany & the EUEU hosting
  • DPA with every customerDPA included
  • Verified performanceVerified performance

Frequently Asked Questions

For small hotels up to 50 rooms we recommend cloud-based solutions like Apaleo, protel Air or Mews — modern, API-open systems with affordable entry prices. For guesthouses and B&Bs, Lodgify or Beds24 also work well. The choice depends on your OTA requirements, restaurant integration and budget. We analyze your needs and recommend the best-fitting system — including negotiating license terms.
Whether digital check-in pays off depends on the number of rooms and arrivals. Online pre-check-in moves the formalities ahead of arrival and takes load off the reception desk.
DEHOGA doesn't issue software certifications, but we ensure all recommended systems meet tax requirements (GoBD, fiscal regulations with TSE) and data protection requirements (GDPR). The TSE obligation has been enforced nationwide since 2024 — we check your current system and close any gaps.
A full PMS migration typically takes 4-8 weeks: 2 weeks planning and data migration, 1 week parallel operation and training, then go-live. We deliberately plan the transition during lower occupancy phases to avoid disrupting ongoing operations. Your historical booking data is fully transferred.
Channel managers cost between €50-200 per month depending on provider and room count. We negotiate partner rates with leading providers like SiteMinder, Cloudbeds or Apaleo Connect.

How digital is your hotel or restaurant?

Free digitalization check in 3 minutes — specifically for hospitality and hotels, instant score across 7 dimensions.

Non-bindingIn 3 minutesIndustry-specific