AI agents for SMEs: hand off tasks, gain time
For trades businesses, tax firms, hotels and municipalities: an AI agent takes over recurring tasks, so your team has time for the actual business. The use cases show what that can look like in daily work. We choose a first task with you, set up the agent for it, define its limits and evaluate after launch how it performs.
Proven Use Cases
Invoice Processing
AI agent reads incoming invoices, extracts data, checks against purchase orders and automatically posts to the ERP.
Customer Service Agent
24/7 handling of customer enquiries, complaints and orders – with CRM integration and escalation when needed.
Research Assistant
Searches legislation, rulings and specialist publications, creates summaries and recommendations for action.
Quote Automation
Automatically generates quotes based on enquiries, checks material prices and sends directly by email.
Revenue Management Agent
Dynamically adjusts prices to demand, competition and occupancy – fully automated.
Application Processing
Automatically classify, process and route citizen applications.
From Idea to Production Agent
Use Case Workshop
Together we identify the use case with the highest ROI for your business.
Architecture & Prototype
In 2–3 weeks we develop a working prototype.
Pilot Operation
4–6 weeks of pilot operation with your team – fine-tuning and optimisation.
Production Operation
Rollout, training and ongoing support – the agent works for you.
Questions About AI Agents for SMEs
From what company size does an AI agent make sense?
AI agents can be worthwhile from as few as 10–15 employees. The decisive factor is the use case: if a process causes a lot of manual work every day, it is a good candidate.
Do I need in-house IT experts for AI agents?
No. Wito AI handles implementation, operation and maintenance. Your team only needs a brief introduction to usage.
How long does implementation take?
A simple use case is in production within 4–6 weeks. More complex multi-agent systems take 2–4 months.
What does an AI agent for SMEs cost?
Our SME packages start from €3,500 for simple use cases.
Further Topics
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