AI Chatbots for Customer Communication
24/7 customer support - automated and intelligent
Up to 70 percent of repetitive customer questions can be handled automatically. In this workshop, you build your first production-ready chatbot.
What you will learn
Chatbot types: FAQ bot vs. AI bot vs. hybrid
Live build of a real chatbot
Integration with website, WhatsApp, email and messenger
Training with your own content for precise answers
Fallback processes for complex requests
ROI calculation for time and cost impact
Who this workshop is for
Agencies that want scalable client communication
E-commerce teams with high support volume
Service teams with repetitive support cases
Frequently asked questions
No. The workshop is designed so business and technical teams can get started together.
By the end of the 1-day workshop, you will have a functional chatbot prototype that already accesses your company data. Within 2–4 weeks after the workshop, this prototype can be developed into a production-ready bot. Specifically, you receive: a documented bot architecture, 3–5 elaborated conversation flows, an integration strategy for your existing systems (e.g., CRM, knowledge base), and a prioritized action plan. Over 85% of our workshop participants have their bot in productive use within 6 weeks. Typical results include a 30–40% reduction in support inquiries and an average response time of under 3 seconds.
Yes. We define clear handover rules for all cases where human support is required.
Let us build your chatbot concept
Free initial consultation with a concrete implementation plan
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